The resort would like to inform you of a fire on property that occurred on Sunday, October 31, 2021, and has caused an electrical outage to portions of the property. All guests and employees are safe, and in efforts to continue to best provide the Unlimited-Luxury® experience guests have come to know and expect, guests impacted by the electrical outage have been relocated to a similar AMR™ Collection branded property in the region. Additionally, guests scheduled to arrive through November 24 will also be relocated to a similar AMR™ Collection branded property in the region as necessary.

AMR™ Collection will continue to share updates should the resort be prepared to fully open earlier than November 24, and will support you in delivering the best possible vacation experience for the mutual guests.

For any additional inquiries, please contact Taryn Aguilar, Director of Sales for Dreams Sands Cancun Resort & Spa, at taguilar@dreamsresorts.com.