February 2 - AMResorts is pleased to announce that, until further notice, AMResorts® branded properties will be extending the recently announced CleanComplete+ program as long as CDC and government travel regulations require COVID-19 testing prior to entrance after returning from international travel.

 

As part of CleanComplete+, guests may receive COVID-19 viral antigen testing on-property at no cost when traveling to valid countries including the U.S., U.K., Germany and Poland.

 

Test results will be received the same day in a format consistent with government requirements. Guests should contact the concierge at each resort upon arrival to schedule departure testing. A minimum 3-night stay is required to qualify.

 

For guests departing Costa Rica, viral antigen tests are not yet available and facilitation of PCR tests will be coordinated on-property with additional cost to the guest. Details regarding testing location and pricing can be found here.

 

For guests traveling to countries that do not accept the COVID-19 viral antigen test, CleanComplete+ includes facilitation of the required PCR test with an additional cost to the guest.

 

A complete list of testing information and full details are listed here.

 

CleanComplete+ Quarantine Program

For guests traveling to ANY country with COVID-19 testing regulations in effect to enter the country after international travel, AMResorts® branded properties are also extending the CleanComplete+ quarantine program. If a guest receives a positive test while on property that prevents departure, the cost of quarantine at the property will be covered for up to 14 days after the original departure date. Extended stay due to quarantine includes the guest plus one travel companion sharing the same room. This program remains valid as long as CDC and government travel regulations are in place.

 

Enhanced Retention Program

For guests wishing to make adjustments to existing reservations, the properties are happy to extend the Move the Date, Keep the Rate + a free night policy for existing or new bookings until July 1, 2021. This policy is valid as long as CDC and government travel regulations are in place for travel through July 1, 2021. Additional details regarding this policy can be found here.

 

For full information, additional details and FAQs, please visit the website here.

 

 

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