The 603-suite Serenade Punta Cana, set on Playa Cabeza de Toro in Punta Cana, offers an elevated five-star guest experience for couples, families, friends and honeymooners with all-inclusive rates starting from US$126 per person, per night, based on double occupancy in a Luscious Tropical Garden View suite, for stays March 1 - April 30, 2021.

 

An all-inclusive Serenade Punta Cana vacation features meals and snacks at á la carte restaurants, a buffet and snack bars; alcoholic and non-alcoholic national and international beverages; cold and hot snacks at the food truck located on the beach; coffee and chocolate shop; room service from 6 a.m. to 6 p.m.; standard Wi-Fi internet access; use of the fully-equipped fitness center; daily activities on the beach and at the pool; entrance for the kids and teens clubs; use of non-motorized water sports; nightly entertainment (disco and shows); and gratuities, taxes and surcharges.

 

 

Families will enjoy the extra value of a Serenade Punta Cana vacation as children under three stay free-of-charge while kids three up to 12 are discounted 50 percent off the adult rate when sharing a room with paying adults.

 

The resort offers a kid’s club available for children three to 12 years of age with activities divided into the minis – ages three to seven – and maxis eight to 12 years of age with age appropriate activities for each group lead by trained professionals. There is a play area located inside the Kids Club as well as an outside playground in a gated section next to the Kids Club building. The resort’s Teens Club (13-16 years of age) features video game consoles and age appropriate activities. Serenade Punta Cana has a splash park featuring a section for the little ones and water slides for the older kids.

 

 

 

Travel advisors can reserve clients’ stays at Serenade Punta Cana through the website serenadepuntacana.com, by sending email reservations@serenade.com.do or calling 1-888-399-1224.

 

COVID-19 Protocols

Serenade Punta Cana follows the COVID-19 guidelines developed by the local hotel association and Ministry of Tourism as well as ones implemented by the management team. All employees are given COVID-19 tests and must wear a mask at the resort.

 

Visitors are expected to wear masks upon arrival to the Dominican Republic and throughout their stay at the resort with the option to take off masks while dining and at the pool and beach. Upon arrival to the resort, guests’ temperatures are taken and they have to sanitize their hands before checking in. At the registration area, plexiglass dividers have been set-up between the staff and the clients to protect both.

 

An anti-viral kit with sanitizer, masks and gloves is offered in each guestroom. Rooms are cleaned daily with special attention to not visible areas to achieve a wider range of cleanliness. Rooms are taken out of inventory for 24-hours in between clients for deep cleaning.

 

Before entering all restaurants, diners have to sanitize their hands and have their temperature taken. In additional to all of the protocols, the resort has a doctor’s office where guests can go if they are feeling ill.

 

 

COVID-19 Departure Testing (Canada)

Serenade Punta Cana guests traveling to Canada can visit the resort’s onsite doctor to make a PCR testing appointments at nearby Hospiten Hospital. The PCR test is US$125 per person and must be administered within 72 hours of the traveler’s scheduled time of departure to Canada. The hospital is located 10 minutes from the resort and is accessible by taxi.

 

Each guest picks up their certificate of their results in English and Spanish from the Hospiten Hospital office located at Serenade Punta Cana and presents it to their air carrier upon departure.

 

COVID-19 Departure Testing (USA)

Serenade Punta Cana offers onsite COVID-19 antigen testing for US$50 per person for air passengers traveling to the United States. New reservations that are a minimum of four nights will have the test included in their stay when travel advisors book their clients’ stay via the resort’s website serenadepuntacana.com.

 

Serenade Punta Cana has partnered with Hospiten Hospital to have medical professionals administering the antigen tests in a private area at the resort. Guests must make an appointment for 72 hours prior to their departure from the Dominican Republic and will be given the antigen test results in 20-30 minutes. Each guest will be provided with a certificate of their results in English and Spanish, delivered to their room or reception, which is presented to their air carrier upon departure.

 

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