United Airlines has announced that it has become the first US airline to offer non-binary gender options throughout all booking channels and the ability to select the title “Mx.” during customer profiles.

Customers now have the ability to identify themselves as M(male), F(female), U(undisclosed) or X(unspecified), corresponding with what is indicated on their passports or identification.

United is determined to lead the industry in LGBTQ+ inclusivity. It is taking the steps to exhibit care for all clients regardless of gender identity or sexual orientation.

 

 

Inclusion Training

United is also providing additional employee training to make the airline more welcoming for all customers and employees.

As part of implementing these new changes, United has worked with the Human Rights Campaign and The Trevor Project on employee training initiatives.

These initiatives include teaching employees about:

• Preferred pronouns
• The persistence of gender norms
• LGBTQ+ competency in the workplace
• Other steps towards becoming an inclusive space

 

 

Acknowledging the gender someone identifies with is part of treating everyone with dignity and respect. By providing non-binary gender options, United Airlines is taking an important step forward for non-binary inclusion.

The Trevor Project is bringing its expertise on the mental health of LGBTQ people to United. This is to ensure its employees maintain safe and inclusive spaces for LGBTQ employees and guests.

United will continue to work towards its goal of becoming the world’s most inclusive airline. The changes to the booking process are now currently available.

 

To learn more, please visit United Airlines, The Trevor Project, and the Human Rights Campaign.