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News / Uniworld announces new stateroom upgrade program
Luxury river cruise company offers category+ bidding program to upgrade staterooms ahead of departure
Uniworld Boutique River Cruises announces its new Category+ program, allowing guests to bid on potential stateroom upgrades ahead of their departure. Powered by Plusgrade, Uniworld clients will be invited to browse staterooms and suites still available on their cruise in a higher category than they originally booked, and then place an offer. Bids may be placed on multiple available staterooms to increase upgrade chances, but guests will only pay for their upgrade if it is accepted.
“At Uniworld, we’re always looking for new ways to elevate our guests’ river cruise experience,” said Ellen Bettridge, President and CEO of Uniworld Boutique River Cruises. “We’re thrilled to be the first river cruise line to work with Plusgrade in providing an upgrade program of this nature. Our new Category+ stateroom program will give our guests an opportunity to add even more luxury to their vacation at a price point of their choosing, risk-free, and give Travel Advisors the opportunity to increase their commission,” Bettridge Concludes.
Once an offer is either accepted or declined, the guest will be notified via email and immediately charged the amount of their offered bid. This will also aide Uniworld’s valued Travel Advisor partners in increasing their earning potential, as if the client originally booked their cruise with a Travel Advisor, that advisor will also receive commission on that additional amount. Bids may be cancelled or modified up to five days prior to departure provided an acceptance has not already been made, and Uniworld will notify guests of acceptance no less than three days prior to departure. Regardless, every guest will still enjoy the same high-quality service and all-inclusive luxurious amenities that come standard on every Uniworld river cruise.
To learn more about Category+, visit uniworld.com. To book a river cruise with Uniworld, visit uniworld.com or contact your local Strategic Account Manager.