Air Canada announced the expansion of its multi-modal Landline service that will enable customers at Kingston Norman Rogers Airport to seamlessly connect with its global hub at Toronto Pearson International Airport. The new luxury motorcoach service, with features such as spacious leather seats and fast, free Wi-Fi, will begin operating September 23rd with two return trips daily that are conveniently timed for connections to and from flights across Air Canada’s worldwide network.

How it works

Air Canada and The Landline Company have operated intermodal services since May 2024 between Toronto Pearson and John C. Munro Hamilton International Airport in Hamilton and Region of Waterloo International Airport. With the expansion, Landline will now also operate two, non-stop round trips daily to Toronto Pearson from Kingston Norman Rogers Airport in eastern Ontario. Air Canada customers beginning their journey at Kingston will check in as normal for their flight, have their bags tagged and obtain boarding passes for all segments of their trip. At a designated departure point at the Kingston airport, they will board a luxury, Air Canada-branded motorcoach and their checked baggage will be loaded. Upon arrival at Toronto Pearson, customers will proceed directly to self-service bag drop, and then through security. For launch, many motor coach segments can be booked at no added fee, compared to journeys originating at Toronto Pearson. Air Canada is also issuing a fee waiver for customers looking to add motorcoach segments to existing bookings. Customers can reach out to the Air Canada Contact Centre to take advantage of the waiver until December 31^st, 2025.

The new landline Kingston-Toronto service will commence operation on September 23^rd, 2025.

In the event of coach or flight delays, customers travelling on Landline will be automatically offered the same protections as customers travelling on air-only itineraries.  Members of Air Canada's Aeroplan program will earn points for both ground and air segments, as on any normal connecting flight itinerary. For more information see aircanada.com/landline.

Premium motorcoaches

The motorcoaches used by Landline for Air Canada are made in Canada by Prevost, a manufacturer of touring coaches based in Sainte-Claire, Quebec. Each Landline motorcoach provides a premium experience, with 36 spacious, leather seats in a two-by-one configuration. The coaches are equipped with free Wi-Fi, power and a table tray available at each seat, generous overhead storage for carry-on baggage, and an onboard lavatory. Announcements will be made in both Official Languages and the coaches are fully accessible, including a power lift for customers requiring mobility aids.

Air Canada regional services 

Air Canada operates to 40 communities across Canada, including in partnership with regional carriers Jazz Aviation LP and PAL Airlines. Through its innovative partnership with Landline, Air Canada is extending its regional network to conveniently connect local airports directly to its global network. There is potential to further expand the partnership with Landline to connect with other regional airports in Canada at a future date.