October 8 - AMResorts is happy to report that Hurricane Delta has passed the Cancun region and their properties have been minimally impacted. Resorts are reopening at this time and guests are returning. Additional updates forthcoming.

 

The security, well-being and safety of their guests is always, and remains the highest priority in all emergency situations. AMResorts is pleased to confirm that in accordance with their CleanComplete Verification™ (CCV) guidelines, guests who stayed in shelters received a personal care kit that included facemasks, hand sanitizing gel, disinfectant wipes, soap, toothpaste, toothbrush, shower gel and shampoo.

 

At the shelter, AMResorts conducted a deep cleaning prior to guest arrival, and ongoing surface cleaning every 30 minutes. Disinfectant mats were placed at entryways, and hand sanitizing stations were placed throughout the shelters. Lastly, guests had access to both COVID-19 quick tests and a doctor in the case that symptoms arose.

 

AMResorts continues to monitor guest safety by taking body temperatures upon re-entry to each resort. Now that resorts are re-open, all CleanComplete Verification™ (CCV) guidelines remain in place.

 

For properties where guests sheltered in the resort, they were safely returned to their rooms this morning.

 

Company’s inclement weather policy remains in effect for guests unable to arrive or depart the destination.

 

 

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As a result of the storm, Zoëtry® Paraiso de la Bonita and Dreams® Vista Cancun Resort & Spa both sustained minor damage that will require temporary resort closures for repairs. To best serve the guests needs, the following accommodations have been arranged:

 

Zoëtry Paraiso de la Bonita

Lilia Ceh sales.zopdb@zoetryresorts.com

• All in-house guests as of Wednesday, October 7 are being relocated to Secrets® Maroma Beach Riviera Cancun for the remainder of their stay
• Guests scheduled to arrive today will be relocated to Secrets Akumal Riviera Maya
• Guests scheduled to arrive October 9 through October 19 will be protected at Zoëtry Villa Rolandi Isla Mujeres Cancun
• Zoëtry Paraiso de la Bonita is scheduled to reopen October 20

 

Dreams Vista Cancun Resort & Spa

Armando Canela acanela@dreamsresorts.com

• All in-house guests as of Wednesday, October 7 were relocated to Dreams Playa Mujeres Golf & Spa Resort for the remainder of their stay
• Guests scheduled to arrive today, October 8, through October 31 will also be protected at Dreams Playa Mujeres Golf & Spa Resort
• Dreams Vista Cancun Resort & Spa is scheduled to reopen November 1

 

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More Travel News:

AMResorts is celebrating reopening of two Dreams properties in the DR
AMResorts Notification: Hurricane Delta Update
AMResorts Notification: Inclement Weather Policy Hurricane Delta
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