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December 14 2024 / 05:25 PM
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Hola Sun Holidays
The Hola Safety Ring Plan allows you to cancel your trip with an in-house future travel credit up to 72 hours before departure

PRICE: $55.00 per person

  • The Hola Safety Ring Plan allows you to cancel your trip with an in-house future travel credit up to 72 hours before departure (clients with only land portion 72 hours before check-in)
  • The Hola Safety Ring Plan also permits change(s) to your reservation
  • The Hola Safety Ring Plan may be purchased at time of booking, valid for new reservations
  • The Hola Safety Ring Plan cost is $55.00P/P and it is 100% non-refundable
  • Applicable to Hola Sun Holidays Packages, Air Only and Land Only
  • Hola Safety Ring Plan credit can only be used when rebooking Hola Sun Holidays vacation
    packages, land only or flight only
  • Hola Safety Ring Plan credit is valid for 11 months from the time of cancelation (travel must be completed by the expiry date)
  • The Safety Ring future travel credit can be transferred to another person (one time)
  • It is non- redeemable (may not be redeemed for cash)
  • The Hola Safety Ring Plan cannot be purchased for last minute reservations or up to 5 days prior to departure
  • The Hola Sun vacation protection plan can be redeemed only once following a cancellation or change. The new eligible package will be booked at the current rate. If it is cheaper, no refund will be issued

 

CHANGES

  • Name changes can be made up to 21 days prior departure
  • Changes to travel dates are subject to inventory availability
  • Changes to departure date and destination can be made up to 72 hours before departure
  • No changes permitted within the same departure date, same destination, and duration
  • If the number of individuals occupying a room decreases, the remaining travelers will be responsible for any additional cost incurred as a result of a change in the per person occupancy rate
  • Multiple changes can be made, but only at the same time. Clients can make one set of changes without penalty (Ex.Name change, change of destination and modification of departure date)
  • If the price for the new travel product is higher than the original paid amount, then the client must pay the difference
  • Shouldthe price for the new product/package/air has a lower rate than original booked; no
    refund will be provided for the difference on the rate
  • Hola Safety Plan, can be repurchased (only once) when the new eligible package is booked

 

CANCELLATION

  • If you cancel your trip; Hola Sun will refund the total or some of the amount in future travel
    voucher, depending on when you cancel your trip (see below Cancellation Procedures)
  • In case of a cancelation, clients must wait a period of 15 days before rebooking a new travel product/package. Restrictions may apply
  • If the price for the new travel product is higher than the original paid amount, then the client must pay the difference
  • Should the price for the new product/package/air has a lower rate than original booked; no
    refund will be provided for the difference on the rate
  • If Cancellation by one or more persons alters the room category, the remaining passengers will be held liable for the difference in cost
  • Please see below cancelation table for details

 

CANCELLATION PROCEDURES FOR HOLA SAFETY RING

22 days or more prior departure:

The amount of deposit/any payment made up to $250.00 will be credited with Hola Sun future travel vouchers. The remaining balance will be refunded in the same method of payment (excluding the safety ring fee of $55.00p/p).

15 to 21 days prior to departure:

50% (fifty percent) of the total price of the package/air will be credited with Hola Sun future travel vouchers. The remaining balance will be refunded in the same method of payment (excluding the safety ring fee of $55.00p/p)

14 days to 72 hours prior to departure:’

100%(One hundred percent) of the total price of the package/air will be credited with Hola Sun future travel voucher(Excluding the safety ring of $55.00p/p)

The travel agents should be notified immediately of any changes on your file. All of the above options could only be modified by the original agent/agency that booked the file. Passenger cannot alter/rebook/change travel consultant to take advantage of the Hola Safety Ring Plan.

The Hola Safety Ring Plan is not intended to be used as a price drop guarantee program.

Mar 07, 2024

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