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News / Protect your clients with Safety Ring Plan from Hola Sun Holidays
The Hola Safety Ring Plan allows you to cancel your trip with an in-house future travel credit up to 72 hours before departure
PRICE: $55.00 per person
- The Hola Safety Ring Plan allows you to cancel your trip with an in-house future travel credit up to 72 hours before departure (clients with only land portion 72 hours before check-in)
- The Hola Safety Ring Plan also permits change(s) to your reservation
- The Hola Safety Ring Plan may be purchased at time of booking, valid for new reservations
- The Hola Safety Ring Plan cost is $55.00P/P and it is 100% non-refundable
- Applicable to Hola Sun Holidays Packages, Air Only and Land Only
- Hola Safety Ring Plan credit can only be used when rebooking Hola Sun Holidays vacation
packages, land only or flight only - Hola Safety Ring Plan credit is valid for 11 months from the time of cancelation (travel must be completed by the expiry date)
- The Safety Ring future travel credit can be transferred to another person (one time)
- It is non- redeemable (may not be redeemed for cash)
- The Hola Safety Ring Plan cannot be purchased for last minute reservations or up to 5 days prior to departure
- The Hola Sun vacation protection plan can be redeemed only once following a cancellation or change. The new eligible package will be booked at the current rate. If it is cheaper, no refund will be issued
CHANGES
- Name changes can be made up to 21 days prior departure
- Changes to travel dates are subject to inventory availability
- Changes to departure date and destination can be made up to 72 hours before departure
- No changes permitted within the same departure date, same destination, and duration
- If the number of individuals occupying a room decreases, the remaining travelers will be responsible for any additional cost incurred as a result of a change in the per person occupancy rate
- Multiple changes can be made, but only at the same time. Clients can make one set of changes without penalty (Ex.Name change, change of destination and modification of departure date)
- If the price for the new travel product is higher than the original paid amount, then the client must pay the difference
- Shouldthe price for the new product/package/air has a lower rate than original booked; no
refund will be provided for the difference on the rate - Hola Safety Plan, can be repurchased (only once) when the new eligible package is booked
CANCELLATION
- If you cancel your trip; Hola Sun will refund the total or some of the amount in future travel
voucher, depending on when you cancel your trip (see below Cancellation Procedures) - In case of a cancelation, clients must wait a period of 15 days before rebooking a new travel product/package. Restrictions may apply
- If the price for the new travel product is higher than the original paid amount, then the client must pay the difference
- Should the price for the new product/package/air has a lower rate than original booked; no
refund will be provided for the difference on the rate - If Cancellation by one or more persons alters the room category, the remaining passengers will be held liable for the difference in cost
- Please see below cancelation table for details
CANCELLATION PROCEDURES FOR HOLA SAFETY RING
22 days or more prior departure:
The amount of deposit/any payment made up to $250.00 will be credited with Hola Sun future travel vouchers. The remaining balance will be refunded in the same method of payment (excluding the safety ring fee of $55.00p/p).
15 to 21 days prior to departure:
50% (fifty percent) of the total price of the package/air will be credited with Hola Sun future travel vouchers. The remaining balance will be refunded in the same method of payment (excluding the safety ring fee of $55.00p/p)
14 days to 72 hours prior to departure:’
100%(One hundred percent) of the total price of the package/air will be credited with Hola Sun future travel voucher(Excluding the safety ring of $55.00p/p)
The travel agents should be notified immediately of any changes on your file. All of the above options could only be modified by the original agent/agency that booked the file. Passenger cannot alter/rebook/change travel consultant to take advantage of the Hola Safety Ring Plan.
The Hola Safety Ring Plan is not intended to be used as a price drop guarantee program.