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November 22 2024 / 07:31 PM
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Airports Council International
Recognition reflects airport's commitment to quality service and passenger satisfaction

Toronto Pearson has been named the ‘Best Airport over 40 million passengers in North America’ for the sixth time in seven years by Airports Council International (ACI) – World, the global trade representative of the world’s airports.

The award is part of ACI World’s Airport Service Quality (ASQ) program, which recognizes airports delivering the best experience for their passengers. The ASQ program’s intention is to provide science-based data to enable thousands of airports across the world to improve and adapt to increase the quality and consistency of the customer experience.

Toronto Pearson regained the ranking in 2023 after winning ‘Best Airport over 40 million passengers in North America’ for five consecutive years between 2017 and 2021.

This award also comes after Toronto Pearson rejoined the ranks in Forbes’ list of ‘Canada’s Best Employers’ in 2024, which ranks the best 300 Canadian employers identified by their independent survey. Toronto Pearson ranked number 210 overall and was ninth among all Transportation and Logistics companies included in the list.

 

Source: Travelweek

Mar 15, 2024

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