Hola Sun wants you to have all the resources and information you may need to help your clients enjoy their perfect vacations.  

Hola Sun's Hotel Rating:

Each hotel has a specific rating to help you quickly select the hotel that best suits your needs. You may encounter hotel ratings marked with a half star. This is added when a hotel falls between two ratings.  

Ratings are by the following standards:

★★ Limited facilities, amenities & services
★★★ Comfortable accommodation with a moderate range of facilities, amenities & services 
★★★★ Quality accommodation with many facilities, amenities & services 
★★★★★ High standard accommodation with a full range of facilities, amenities & services   

Travel Information:

• Language spoken: Spanish (main language), English, French or Italian may be spoken
• Currency: Cuban Peso
• Credit Cards: MasterCard and Visa Cards drawn from Canadian banks are accepted. Credit Cards and Travellers Cheques issued by American banks are not accepted
• Electricity: 110V/220V. Please refer to individual hotel descriptions. 220V adapters required 
• Approximate flying time: 3 to 4 hours for non-stop services
• Check-in for your flight: We strongly recommend that you arrive at the airport at last 3 hours prior to check-in for your flight due to current airport regulations and safety procedures
• Travel Documents: Passengers require valid passports and tourist card or visa to travel to Cuba

If you have any questions regarding documentation or need additional information regarding travel in Cuba please contact the Cuban Consulate 416-234-8181.

New Regulation valid for travelers to Canada effective immediately:

New entry requirement now in effect, visa-exempt foreign nationals who fly to or transit through Canada need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travellers with a valid Canadian visa. Canadian citizens, including dual citizens, and Canadian permanent residents cannot apply for an eTA. Entry requirements for other methods of travel (land, sea) have not changed. For more information, visit holasunholidays.ca