Air Canada announced that it has partnered with The Landline Company to connect airports in Hamilton and Waterloo Region with the airline's Toronto Pearson global hub. Customers will be able to book a single itinerary combining a luxury motorcoach service with Air Canada flights for a seamless, convenient and more sustainable journey. Now available for booking, the multimodal service will begin operating as a pilot project from John C. Munro Hamilton International Airport and the Region of Waterloo International Airport in May 2024, with the potential to make it available elsewhere in Canada in the future.

How it works

Landline will operate six, non-stop round trips daily to Toronto Pearson from each of the Hamilton and Region of Waterloo airports in southern Ontario. Air Canada customers beginning their journey at Hamilton or Region of Waterloo airports will check in as normal for their flight and obtain boarding passes for all segments of their trip. At a designated departure point at the local airport, they will board a luxury, Air Canada-branded motorcoach and their checked baggage will be loaded. Upon arrival at Toronto Pearson, customers will proceed directly through security screening, while checked bags will be automatically transferred to the onward connecting flight.

In the event of coach or flight delays, customers travelling on Landline will be automatically offered the same protections as customers travelling on air-only itineraries.  Members of Air Canada's Aeroplan program will earn points for both ground and air segments, as on any normal connecting flight itinerary. For more information see aircanada.com/landline.

Premium motorcoaches

The motorcoaches used by Landline for Air Canada are made in Canada by Prevost, a manufacturer of touring coaches based in Sainte-Claire, Quebec. Each Landline motorcoach provides a premium experience, with 36 spacious, leather seats in a two-by-one configuration. The coaches are equipped with free WiFi, power and a table tray available at each seat, generous overhead storage for carry-on baggage, and an onboard lavatory. Announcements will be made in both Official Languages and the coaches are fully accessible, including a power lift for customers requiring mobility aids.

Air Canada Regional Services 

Air Canada operates to 40 communities across Canada, including in partnership with regional carriers Jazz Aviation LP and PAL Airlines. Through its innovative new partnership with Landline, Air Canada is extending its regional network to conveniently connect local airports directly to its global network. There is potential to further expand the partnership with Landline to connect with other regional airports in Canada at a future date.