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News / Air Canada launches digital identification; first airline to test facial recognition technology for identification verification in Canada
Pilot underway at YVR on select flights to Winnipeg, and at the Air Canada Café at Toronto Pearson
Air Canada announced it has launched digital identification, becoming the first airline in Canada with approval to offer customers the safety and convenience of a new option using facial recognition technology to confirm identification. In a pilot project currently underway, Air Canada's digital identification is now available for customers departing from Vancouver International Airport (YVR) when boarding select flights to Winnipeg, and for eligible customers entering the Air Canada Café at Toronto Pearson International Airport. Air Canada plans to expand digital identification options to select Canadian airports and Maple Leaf Lounges as part of its pilot project phase.
Customers eligible to utilize the Air Canada Café in Toronto and customers on select flights from Vancouver to Winnipeg will receive an invitation to use the digital identification option, and instructions on how to create their secure digital faceprint prior to arriving at the airport.
Customers who do not wish to utilize digital identification may simply board as they currently do now by presenting their boarding pass and government-issued photo ID for manual ID check and processing. Likewise, customers may elect to continue scanning their boarding cards manually as they do now to enter the Air Canada Café at Toronto Pearson.
Digital identification is a single enrollment feature on the Air Canada app. Biometric data is encrypted and stored only on the customer's mobile phone. Customers must provide additional consent for the data to be used day-of travel and will only be retained for up to 36 hours subject to Air Canada's rigorous privacy and security standards. More information about digital identification is here.
Air Canada's digital identification is strictly an optional, consent-based Air Canada program. It is not related to any government-sponsored program like NEXUS, Global Entry or US CBP Mobile Passport Control (MPC).