Air Canada announced that it will launch a new service between Billy Bishop Toronto City Airport and Ottawa beginning October 31, 2021. The route will commence with four return trips daily, increasing to up to eight return trips daily starting in summer 2022.

Air Canada presently operates five return flights daily between Toronto Island and Montreal. The schedule for the new Toronto Island-Ottawa service beginning October 31, 2021 is:

The service will be operated by Air Canada Express Jazz with a De Havilland Dash 8-400 featuring a complimentary snack and drink. All customers can collect and redeem Aeroplan Points through Canada's leading loyalty program when travelling with Air Canada, and eligible customers have access to priority check-in, Maple Leaf Lounges where available at Canadian airports, priority boarding and other benefits.  Air Canada's commercial schedule may be adjusted as required based on the COVID-19 trajectory and government restrictions.

Air Canada offers its customers complimentary shuttle bus service between downtown and the Toronto City Airport. The shuttle brings travellers to and from the west entrance of The Fairmont Royal York Hotel, located at the corner of Front and York streets, directly across from Union Station.