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News / Air Canada Vacations enhances self-service tools for travel advisors
Travel advisors can now add Air Canada Vacations’ Travel Protection CareFree and CareFlex up to 48 hours after the booking date
Air Canada Vacations is offering greater flexibility after bookings have been made, with new updates to its self-service travel tools.
Travel advisors can now add Air Canada Vacations’ Travel Protection CareFree and CareFlex up to 48 hours after the booking date. Private transfers can also be included post-booking. Las Vegas excursions and activities, Club Mobay Lounge at Sangsters International Airport in Montego Bay, Jamaica, a round of golf at The Westing Reserve Conchal in Liberia, Costa Rica, and even meal plans (when/if available) are just some of the exciting additions that can be added after the initial booking.
To help agents save time, Air Canada Vacations has also enhanced its self-serve tools for cruise bookings made online, GDS and its call centre. These enhancements include the ability to view and print bookings and e-documents, add payments, including Future Travel Credits, on reservations with options or a final payment, seat selections, and Aeroplan number.
“These enhancements underscore our unwavering commitment to innovation and responsiveness to the needs of our valued travel partners,” said Nino Montagnese, Vice President at Air Canada Vacations. “Through the continuous refinement of our self-service tools, Air Canada Vacations aims to enhance the booking experience for both travel agents and customers alike, ensuring a seamless and stress-free travel planning process.”
The additional tools are accessible through Air Canada Vacations’ website and all external distribution channels, including Sirev, Galileo Vacations, and Sabre Vacations through TripBook. Plus, customers now have the ability to access their reservations directly online and modify certain elements of their booking via the Manage Your Booking page on aircanadavacations.com.
Travel advisors earn up to 20% commission on CareFlex and CareFree plans. Starting at $79 (Canada and U.S.) and $99 (Mexico, the Caribbean, Central and South America, and Europe) per person, the CareFlex travel protection plan allows travellers to transfer their package, change their departure, or cancel with an in-house credit up to three days prior to departure. Starting at $79, the CareFree travel protection plan includes free seat selection and a Price Drop Guarantee.
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Source: Travelweek