Flair Airlines, Canada's leading low-fare airline, reported a 97.1% completion factor for January 2024 reflecting its dedication to operational excellence and reliability, with 1,805 of 1,858 scheduled flights successfully operated. Accompanied by an 87% load factor and flying 288,381 passengers, Flair is committed to making air travel accessible to all Canadians, offering affordable fares without compromising on quality or reliability. 

Load factor and passengers 

With 288,381 passengers flown in January, spanning destinations across Canada, the United States, Mexico, the Dominican Republic, and the Caribbean, Flair continues to bridge communities and redefine the possibilities of travel. 

Flair’s load factor, the percentage of network-wide seats sold to paying passengers, was 87% in January, emphasizing the mission to make flying more affordable for all. 

Completion factor 

Flair’s completion factor in January, which compares flights flown to those scheduled, was 97.1%. Out of 1,858 scheduled flights, Flair completed 1,805. 

On-Time Performance (OTP) 

Flair’s OTP, measuring flights arriving within 15 minutes of their scheduled arrival time, was 44.3% for January. This decline can be primarily attributed to severe winter weather conditions. 

Flair has proactively taken steps to improve its OTP by expanding its team and collaborating closely with vendors to elevate service standards. Despite OTP falling below Flair’s target goal for January, Flair managed severe winter weather by providing 30 recovery flights, aimed at minimizing disruptions and ensuring that travelers reached their destinations with minimal inconvenience.

Flair remains committed to transparency. The monthly operational metrics, introduced in April 2023, are shared through various channels, providing the passengers and partners with realtime insights into the performance.