Delta's flight 4819 update

News / Delta's flight 4819 update

Delta teams continue to respond to Monday’s single-aircraft accident involving Delta Connection Flight 4819, operated by Endeavor Air

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Tuesday, February 18, 9:37 a.m. update:

Delta teams continue to respond to Monday’s single-aircraft accident involving Delta Connection Flight 4819, operated by Endeavor Air.

In total, 21 injured passengers were initially transported to local hospitals. As of Tuesday morning, 19 have been released.

“Our most pressing priority remains taking care of all customers and Endeavor crew members who were involved,” said Delta CEO Ed Bastian. “We’ll do everything we can to support them and their families in the days ahead, and I know the hearts, thoughts and prayers of the entire Delta community are with them. We are grateful for all the first responders and medical teams who have been caring for them.”

Delta’s incident response team deployed to Toronto Pearson International Airport (YYZ) Monday evening, including specially trained Delta Care Team representatives who provide support for customers, employees and their loved ones. Members of Endeavor Air’s leadership team are also on site to provide support and ensure full cooperation with investigators.

Delta and Delta Connection flights have resumed at YYZ, however two Delta flights are operating with larger aircraft to allow for greater arrival and departure capacity Tuesday. A travel waiver remains in effect on Delta.com for YYZ customers for travel through February 20.

For the most current official information regarding Delta Flight 4819, visit news.delta.com and @DeltaNewsHub on X.

Monday, February 17, 10:33 p.m. ET update:

Delta’s incident response team deployed to Toronto Pearson International Airport (YYZ) Monday evening to support efforts surrounding Delta Connection flight 4819, operated by Endeavor Air, that was involved in a single-aircraft accident at YYZ around 2:15 p.m. ET.

The team includes specially trained Delta Care Team representatives who will provide support for customers and their loved ones. Members of Endeavor Air’s leadership team, including CEO Jim Graham, are also en route to ensure full cooperation with investigators.

No fatalities have been reported and some of the customers initially transported to area hospitals have been released.

“The hearts of the entire global Delta family are with those affected by today’s incident at Toronto-Pearson International Airport,” said Delta CEO Ed Bastian. “I want to express my thanks to the many Delta and Endeavor team members and the first responders on site. We are working to confirm the details and will share the most current information on news.delta.com as soon as it becomes available. In the meantime, please take care and stay safe.”

Delta people have been working to reaccommodate customers impacted by cancellations at YYZ today. No additional operational changes are scheduled for Tuesday; however, customers should continue to monitor the status of their flight via the Fly Delta app.

For the most current official information regarding Endeavor Flight 4819, visit news.delta.com and @DeltaNewsHub on X.

Monday, February 17, 5:42 p.m. ET update:

Delta Connection flight 4819, operated by Endeavor Air using a CRJ-900 aircraft, was involved in a single-aircraft accident at Toronto Pearson International Airport (YYZ) at around 2:15 p.m. ET* on Monday. The flight originated from Minneapolis-St. Paul International Airport (MSP).

Initial reports indicate there are no fatalities and 18 customers with injuries have been transported to area hospitals. Delta's primary focus is taking care of those impacted.

Delta has activated its Passenger Inquiry Center for family and loved ones of customers involved in today’s accident so they can connect with Delta for more information. In Canada, these individuals may reach out via 1-866-629-4775. In the United States, they may connect using 1-800-997-5454.

The flight was carrying a total of 80 people – 76 passengers and four crew.

Delta has cancelled its flights to and from YYZ for the remainder of the evening and has issued a travel waiver. Details of the waiver can be found on Delta.com. Delta is working to connect with customers whose flights have been impacted. Customers should also monitor the status of their flight via the Fly Delta app.

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines headquartered in Minneapolis.

Delta will provide updates at news.delta.com.

*Editor’s note: The time of the incident was updated from previous statements.

Monday, February 17, 4:33 p.m. ET update:

Editor's note: The time of the incident was updated in the 5:42 p.m. ET statement.

Delta Connection flight 4819, operated by Endeavor Air using a CRJ900 aircraft, was involved in a single-aircraft accident at Toronto Pearson International Airport (YYZ) around 3:30p ET on Monday. The flight originated from Minneapolis-St. Paul International Airport (MSP).

Initial reports were that there are no fatalities. Several customers with injuries were transported to area hospitals. Our primary focus is taking care of those impacted.

The flight was carrying a total of 80 people – 76 passengers and four crew.

YYZ was closed shortly after the incident occurred. Delta is working to connect with customers traveling from, to or through YYZ who should also monitor the status of their flight via the Fly Delta app.

Endeavor Air is a wholly owned subsidiary of Delta Air Lines headquartered in Minneapolis.

Delta will provide updates at news.delta.com.

Monday, February 17, 3:34 p.m ET:

Delta is aware of reports of Endeavor Flight 4819 operating from Minneapolis/St. Paul to Toronto-Pearson International Airport as involved in an incident. We are working to confirm any details and will share the most current information on news.delta.com as soon as it becomes available.

Publication date Feb 18, 2025