May 7 - Sunwing apologizes if your travel plans have been disrupted as a result of COVID-19 and understands that you likely have many questions during this unprecedented time .

Current call wait times are longer than usual so please check the FAQ page to see if your question has been answered before contacting Suwning.

If you have a booking with Suwning please see the information below regarding the cancellation policies:

 

Departure Dates: March 17th to June 25th

Terms:

Sunwing is suspending all southbound flights between March 17th and June 25th.

Customers with departure dates for flights or vacation packages between March 17th and June 25th are eligible to receive a future travel credit in the value of the original amount paid. No action needed. Your original booking number will be the code of your future travel credit. We will communicate formally via the email address we have on file (including group travel bookings). You do not need to contact us.

 

Re-booking:

This credit can be redeemed against future travel for departures up to June 20, 2022 to anywhere Sunwing Airlines operates.

 

Departure Dates: June 26, 2020 onwards

Terms:

Standard terms and conditions apply to changes and cancellations.

 

For bookings with Cancellation Insurance

Terms:

If you have purchased the Sunwing Worry Free Cancellation Waiver you can cancel your vacation. click here.

 

Re-booking:

If you have travel insurance not purchased through Sunwing, you can go to Sunwing My Booking to cancel your trip and make a claim with your insurance provider.

 

 

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