April 26 - After a year spent transforming its digital technology, Sunwing has launched its re-platform for Sunwing.ca, now live for customers and travel agents.

 

The website, which took several months to complete, is more easily navigable and allows users to learn about different tropical destinations and browse the latest deals and promotions. The Vacation Finder helps users find the vacation that’s right for them based on their preferred dates, inclusions, facilities, destinations and budget. Plus, the innovative Sunwing Account Profile is also now available, allowing customers to view and manage their upcoming trips, upgrades and preferences to enjoy a seamless booking experience from start to finish.

 

“Today’s launch is the culmination of our team’s unwavering commitment to innovation and enhancing the customer experience,” said Samantha Taylor, Chief Marketing Officer of Sunwing Travel Group. “Since the onset of the pandemic, we have taken the opportunity to hone in on and elevate the Sunwing digital experience. Our website is a crucial tool for all of our customers and the new platform provides a better and more efficient customer experience. The modernized site is just one of the many improvements we’re making as part of our technology roadmap, enabling us to provide seamless and frictionless travel under our wing.”

 

In addition to the re-platform, Sunwing will be making enhancements to the consumer-facing Sunwing App, which will be deployed in the coming months.

Source: Travelweek

 

 

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